Help centre
Do you have a question about becoming a member, visiting, volunteering or donating?
Cookies are small files that collect information to help provide the best possible online experience for you. This page tells you what cookies are, how we use them and how you can control our use of cookies and similar technologies.
Cookies are small files that are placed on your computer, tablet or smartphone, by websites and apps that you use. They collect information to make websites work effectively, to help us improve the site, to provide functionality, such as remembering what you have put in your shopping basket and providing relevant marketing content. We use cookies and similar technologies to provide you with a functional website and a more personalised experience.
Cookies are sent back to the originating website on each visit, or to another website that recognises that cookie. Cookies are useful because they allow us to recognise the device you’re using and provide you with a better website experience.
Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences and counting the number of people looking at a website. They can also help to ensure that adverts you see online are more relevant to you and your interests. Cookies in themselves don’t identify the individual user, just the computer or mobile device you’re using, via a randomly generated identifying tag.
We also use cookies in some of our emails you can subscribe to receive. They help us to understand how you interact with our emails, for example, clicking through to our website, and are used to improve our future email communications.
A web beacon is a tiny invisible image placed within an email message that tells us whether you’ve opened an email, how often you’ve opened it and when, and which email software and web browser you used.
Our emails contain a number of hyperlinks, each of which has a unique tag. When you click on one of these links you’ll be automatically redirected to our mailing server which logs the click. From there, you’ll be redirected to the relevant page on our website. This process enables us to understand who has clicked through from an email to our website. We use this information to tailor future messages to you.
If you’ve enabled images, cookies may be set on your computer or mobile device. Cookies will also be set if you click on any link within the email.
We use first and third party cookies for different purposes.
First party cookies are set by us, as the owner of the website or app, to enhance security and to improve our products and services for a better user experience.
Third party cookies are set on our website by an organisation other than us. These enable us to learn more about our customers, so that we can provide a more personalised experience, or in some cases for advertising.
This describes how long a cookie will last for.
Session cookies last only for the duration of your visit to a particular website. When you close your web browser they are deleted.
Persistent cookies remain on your device after you have closed your web browser. They can be used for many purposes, such as remembering your logon details or your chosen preferences.
There are many different types of cookie and we use them to enable activities on our website, app and within some email communications. We group these cookies as follows:
These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website or to make a purchase.
We also use essential cookies to remember information you’ve entered into our join or donate forms, so that you can move between steps on the form or visit other pages without having to re-enter your information, all within a single website visit.
These cookies are used to recognise you when you return to our website. This enables us to remember the preferences you’ve chosen. For example, we use functionality cookies to remember settings you’ve previously applied, such as layout and text size.
These cookies are used to provide anonymous data to track how you interact with the website, and the number of visitors. This helps us to improve the way our website works, for example, by ensuring that you find what you’re looking for easily. We also use these to make sure the site is working properly and for testing different designs.
These cookies record your visit to our website, the pages you have visited and the links you have followed. We’ll use this information to make our website more relevant to your interests. These cookies allow us to target our advertising to you or to people similar to you, to measure the effectiveness of campaigns, or to exclude you from our advertising.
For example, a cookie set by a partner organisation may be used to exclude you from our membership ads on other organisations’ websites, if you have recently completed a membership purchase on our site. This enables us to target our advertising spend more efficiently. If you share an article using a social media sharing button, the social media site may record this.
The first party cookies that we use are listed in the table below:
Cookie name | Cookie category | Cookie author | Cookie purpose | Cookie duration |
at_check | Performance | national trust .org.uk | Used by Adobe Target to check if the users browser supports cookies | Session |
_tq_id.TV-*** | Marketing | national trust .org.uk | TVSquared - Aids reporting of site visits and actions for analytical reporting to TV Squared. | 2 years |
channel Source | Marketing | national trust .org.uk | Used to attribute conversions to affiliate campaigns. Set to either "AW" or "Other" | Session |
national TrustCpc Submiss ionId | Functional | national trust .org.uk | Records the submission of marketing preferences to aid Adobe Analytics | 1 hour |
klevu_ rs_klevu _15266 467488 307721 | Functional | shop. national trust. org.uk | Records recent searches. | 7 days |
klevu_ cat_klevu _15266467 488307721 | Functional | shop. national trust. org.uk | Records the product categories of recently clicked products. | 7 days |
klevu_ rcp_klevu _15266467 488307721 | Functional | shop. national trust. org.uk | Records recently clicked products. | 7 days |
booking- reference | Functional | national trust .org.uk | Enable user to continue with an abandoned holiday booking if they want to | 6 hours or cookie delete |
cookie Splash Shown Once | Functional | national trust .org.uk | Makes sure the user only sees the NT splash screen on the home page once | Session only |
save Place Waiting | Functional | national trust .org.uk | Saves the place favourited when returning from registration | 3 days |
cookie ShowFavou ritesHelp | Functional | national trust .org.uk | shows how to favourite places after favouriting for the first time | Session only |
pageStack | Functional | national trust .org.uk | Records the page name and URL of the users journey through the site, to enable back button linking on the web page | Session only |
dismissed ExactDate Warning | Functional | national trust .org.uk | Prevents the following message "Flexible on when you go? Add date flexibility to show more results." appearing for 1 hour after the user has dismissed it once | 1 hour |
Sc | Functional | national trust .org.uk | Allows Promotion Code for Membership joins to be used for 7 days after the user has visited the website with a promotion code | 7 days |
last Place Viewed | Functional | national trust .org.uk | Records the last place page the user has visited in order to show similar places on the home page. | 10 Years or Cookie Delete |
pages Visited | Functional | national trust .org.uk | Records page ID of the last 20 pages the user has visited. Used to show similar content on personalised teasers. | 10 Years or Cookie Delete |
NTAUTH_ JSESSION ID | Essential | national trust .org.uk | Signed In Session SSO | Session only |
DIGITAL_ JSESSION ID | Essential | national trust .org.uk | Signed In Session Website & Shop | Session only |
SECURE_ JSESSION ID | Essential | national trust .org.uk | Signed In Session MyNT | Session only |
NT_ HOLIDAYS_ SESSION_ ID | Essential | national trust .org.uk | For National Trust holidays, used to store last used search start date to initialise the availability calendar when an accommodation is chosen | Session only |
SECURE_ HOLIDAYS _SESSION _ID | Essential | national trust .org.uk | Used to enable session for the holidays booking app. | Session only |
DONATE _SECURE_ JSESSION ID | Essential | national trust .org.uk | Donate journey session | Session only |
JOIN_ JSESSION ID | Essential | national trust .org.uk | For National Trust recruiters at National Trust properties. Used to store property id, the recruitment points within the property (e.g. main reception), and the recruiter’s name. The information stored in this cookie is then used to pre-fill a part of the form for subsequent enrolments. | Session only |
SESSION | Essential | national trust .org.uk | Renew journey session | Session only |
marketing Preferenc esUpdated | Essential | national trust .org.uk | Records when marketing permissions have been updated. Determines whether a banner is shown to encourage users to update permissions Remembers not to display the GDPR dialog again (some data is also written to local storage to support this functionality) | 1 year |
cookie Preferen ces | Essential | national trust .org.uk | Records the user's cookie preferences | 1 year |
JOIN_ INITIATOR | Functional | national trust .org.uk | Takes the user back to the appropriate starting point for the join journey (i.e. either the NT recruiter starting point, or the general public starting point) if the session times out | 1 year |
JOIN_ RECRUITER _DETAILS | Functional | national trust .org.uk | For National Trust recruiters at National Trust properties. Used to store property id, the recruitment point within the property (e.g. main reception), and the recruiter’s name. The information stored in this cookie is then used to pre-fill a part of the form for subsequent enrolments. | 1 year |
AMCVS_ xxx_ AdobeOrg | Performance | national trust .org.uk | Adobe Analytics - Unique visitor IDs used by Marketing Cloud Solutions. This cookie is used to identify a unique visitor | Session/ Visit |
AMCV_ xxx_ AdobeOrg | Performance | national trust .org.uk | Adobe Analytics - Unique visitor IDs used by Marketing Cloud Solutions. This cookie is used to identify a unique visitor | 2 years |
s_ecid | Performance | national trust .org.uk | Adobe Analytics - Adobe Experience Cloud uses a cookie to store a visitor ID that is used across Experience Cloud Solutions. | 2 years |
s_fid | Performance | national trust .org.uk | Adobe Analytics - Fallback unique visitor ID time/date stamp | 2 years |
ensSite Time Start2 | Marketing | national trust .org.uk | Ensighten - Used as part of the functionality to count how many times users remain on site for 30 seconds or more | Session/ Visit |
s_cc | Performance | national trust .org.uk | Adobe Analytics - This cookie is set and read by the JavaScript code to determine if cookies are enabled (simply set to "True") | Session/ Visit |
s_sq | Performance | national trust .org.uk | Adobe Analytics - This cookie is set and read by the JavaScript code to provide information on links that are clicked on the site. | Session/ Visit |
s_dfa | Marketing | national trust .org.uk | Adobe Analytics - Capture DoubleClick For Advertising campaign parameter value. | Session/ Visit |
s_vi_ xxxxxx xxxxx | Performance | omtrdc .net | Adobe Analytics - This cookie is used as part of the Adobe functionality to identify a unique visitor. A user may have more than one of these depending on how many NT Sites/site areas they have visited. | 2 years |
demdex | Performance | the national trust. demdex. net | Adobe Analytics - This cookie is used as part of the Adobe functionality to identify a unique visitor | 180 days |
dpm | Performance | .dpm. demdex .net | Adobe Analytics - This cookie is used as part of the Adobe functionality to identify a unique visitor | 180 days |
s_dslvnt | Performance | national trust .org.uk | Adobe Analytics - Used as part of the functionality to see how many days have fallen between a user's visit | Session/ Visit |
s_dslvnt_s | Performance | national trust .org.uk | Adobe Analytics - Used as part of the functionality to see how many days have fallen between a user's visit | Session/ Visit |
s_ev38 | Performance | national trust .org.uk | Adobe Analytics - This cookie is used to identify the marketing channel that last brought the visitor to the site | 5 years |
s_getNew Repeat | Performance | national trust .org.uk | Adobe Analytics - This cookie is used to identify if a visitor is new or returning | 365 days |
s_vnum | Performance | national trust .org.uk | Adobe Analytics - This cookie is used to identify the visit number | 365 days |
ttcp | Performance | national trust .org.uk | Adobe Analytics - Used to calculate time it takes a user to complete purchase from start of their visit | Session/ Visit |
ttco | Performance | national trust .org.uk | Adobe Analytics - Used to calculate time it takes a user complete purchase from start of the checkout process | Session/ Visit |
s_evpthpg | Performance | national trust .org.uk | Adobe Analytics - Used for pathing reports to deduplicate events | Session/ Visit |
s_visitStart | Performance | national trust .org.uk | Adobe Analytics - Used to track a new visit that has started | Session/ Visit |
s_campa ignJoin | Performance | national trust .org.uk | Adobe Analytics - Used to store a campaign tracking code in order to deduplicate campaign clickthrough's in a visit | Session/ Visit |
s_intcmp | Performance | national trust .org.uk | Adobe Analytics - Used to store an internal campaign tracking code in order to deduplicate clicks in a session | Session/ Visit |
s_ppvl | Performance | national trust .org.uk | Adobe Analytics - Used as part of the functionality to see how far users have scrolled down a page | Session/ Visit |
s_ppv | Performance | national trust .org.uk | Adobe Analytics - Used as part of the functionality to see how far users have scrolled down a page | Session/ Visit |
s_ppn | Performance | national trust .org.uk |
Adobe Analytics - Used to allow Adobe Analytics to store the previous page that was viewed on the site - for pathing purposes UserZoom - Used to initiate optional user surveys based on the previous page that has been viewed | Session/ Visit |
s_tbms _tbm30 | Performance | national trust .org.uk | Adobe Analytics - Used to identify the marketing channel which has brought users to the site | Session/ Visit |
s_ptc | Performance | national trust .org.uk | Adobe Analytics - This provides accurate and detailed timing statistics for page load events & asset load times | Session/ Visit |
s_invisit | Performance | national trust .org.uk | Adobe Analytics - Used as part of the Visit Number tracking functionality | Session/ Visit |
mbox | Performance | national trust .org.uk | Adobe Target This cookie stores a number of values to manage how users experience Target Campaigns. Session ID - A unique ID for a user session. PC ID – An ID for the user’s browser. Check – An ID for the user’s browser. Disable – Set if a user’s load time exceeds the Adobe Target timeout. | 2 weeks |
mbox Edge Cluster | Performance | national trust .org.uk | Adobe Target This cookie stores a number of values to manage how users experience Target Campaigns. | Session/ Visit |
s_tbm | Performance | national trust .org.uk | Adobe Analytics - The cookie identifies the marketing channel through which the user accessed the page | Session/ Visit |
cmgvo | Performance | national trust .org.uk | Adobe Analytics - The cookie identifies the marketing channel through which the user accessed the page | Session/ Visit |
2c.cId | Marketing | shop. national trust. org.uk | Nosto - To identify browsers between their visits to the site | 4 years |
AWSELB | Performance | shop. national trust. org.uk | Amazon Web Services - Elastic Load Balancing functionality for routing client request on the server | 24 hours |
AWSELB CORS | Performance | shop. national trust. org.uk | Amazon Web Services - Elastic Load Balancing functionality for routing client request on the server | 24 hours |
form_key | Essential | shop. national trust. org.uk | A security measure that appends a random string to all form submissions to protect the data from Cross-Site Request Forgery (CSRF). | 24 hours |
klevu_rs _klevu | Functional | shop. national trust. org.uk | Klevu - Records recent searches | 1 year |
login_ redirect | Essential | shop. national trust. org.uk | Preserves the destination page the customer was navigating to before being directed to log in | Session |
mage- cache- sessid | Essential | shop. national trust. org.uk | The value of this cookie triggers the cleanup of local cache storage | Session |
mage- cache- storage | Essential | shop. national trust. org.uk | Local storage of visitor-specific content that enables e-commerce functions | Session |
mage- cache- storage -section- invalida tion | Essential | shop. national trust. org.uk | Forces local storage of specific content sections that should be invalidated. | 24 hours |
mage- messages | Essential | shop. national trust. org.uk | Tracks error messages and other notifications that are shown to the user, such as the cookie consent message, and various error messages, The message is deleted from the cookie after it is shown to the shopper | 1 year |
mage- translat ion-file -version | Essential | shop. national trust. org.uk | Stores the file version of translated content | 24 hours |
mage- translat ion- storage | Essential | shop. national trust. org.uk | Stores translated content when requested by the shopper | 24 hours |
nosto. items AddedTo Cart | Marketing | shop. national trust. org.uk | Nosto - Tracking items added to cart | Session |
nostojs | Marketing | shop. national trust. org.uk | Nosto - Used to indicate whether or not the visitors browser has JavaScript enabled | 4 years |
persisten t_shoppin g_cart | Essential | shop. national trust. org.uk | Stores the key (ID) of persistent cart to make it possible to restore the cart for an anonymous shopper | 1 year |
PHPSESS ID | Essential | shop. national trust. org.uk | To store the logged in user's username and a 128bit encrypted key. This information is required to allow a user to stay logged in to a web site without needing to submit their username and password for each page visited. Without this cookie, a user is unable to proceed to areas of the web site that require authenticated access | 24 hours |
private_ content_ version | Essential | shop. national trust. org.uk | Appends a random, unique number and time to pages with customer content to prevent them from being cached on the server | 10 years |
product _data_ storage | Marketing | shop. national trust. org.uk | Stores configuration for product data related to Recently Viewed / Compared Products | 24 hours |
recently _compare d_product | Marketing | shop. national trust. org.uk | Stores product IDs of recently compared products | 24 hours |
recently_ compared_ product_ previous | Marketing | shop. national trust. org.uk | Stores product IDs of previously compared products for easy navigation | 24 hours |
recently _viewed_ product | Marketing | shop. national trust. org.uk | Stores product IDs of recently viewed products for easy navigation | 24 hours |
recently _viewed_ product_ previous | Marketing | shop. national trust. org.uk | Stores product IDs of recently previously viewed products for easy navigation | 24 hours |
section _data_ ids | Essential | shop. national trust. org.uk | Stores customer-specific information related to shopper-initiated actions such as display wish list, checkout information, etc | Session |
sso-login | Essential | shop. national trust. org.uk | Single Sign On login from nationaltrust .org.uk | Session |
store | Essential | shop. national trust. org.uk | Tracks the specific store view / locale selected by the shopper | 1 year |
user_ allowed _save_ cookie | Essential | shop. national trust. org.uk | Indicates if the shopper allows cookies to be saved | 24 hours |
X- Magento -Vary | Performance | shop. national trust. org.uk | Configuration setting that improves performance when using Varnish static content caching | 1 hour |
XSRF- TOKEN | Essential | shop. national trust. org.uk | Written to help with site security in preventing Cross-Site Request Forgery attacks | Session |
_epik | Marketing | national trust. org.uk | Pinterest - Used to match clicks on Pinterest ads to actions taken on site. | 1 year |
_derived_epik | Marketing | national trust. org.uk | Pinterest - Used to match clicks on Pinterest ads to actions taken on site. | 1 year |
_pin_unauth | Marketing | national trust. org.uk | Pinterest - Used to match clicks on Pinterest ads to actions taken on site. | 1 year |
_routing_id | Marketing | national trust. org.uk | Pinterest - Used to match clicks on Pinterest ads to actions taken on site. |
1 year |
UZ_TI_S_ <CODE> | Performance | national trust. org.uk | UserZoom - used to initiate a survey | Can vary but defaults to 20 days |
UZ_TI_dc_ value | Performance | national trust. org.uk | UserZoom - used to determine if a survey has already been shown to the user to prevent them seeing it twice | Can vary but defaults to 20 days |
uziduser | Performance |
.s.userzoom. com | UserZoom - contains the participant ID to relate it with the data sent to the UserZoom platform | Session |
uzstudy | Performance | .s.userzoom. com | UserZoom - contains the study ID to relate it with the data sent to the UserZoom platform | Session |
uzchkcookie | Performance | .s.userzoom. com | UserZoom - detects if the browser allows cookies to be added | Session |
ASP.NET_ SessionId | Performance | .s.userzoom. com | UserZoom - identifies the information that is sent by the participant to the UserZoom platform | Session |
Quantum MetricSession Id | Performance | national trust. org.uk | Quantum Metric – This cookie is used by Quantum Metric to identity a unique visitor. | Session |
Quantum | Performance | national trust. org.uk | Quantum Metric – This cookie is used by Quantum Metric to identity a unique visitor. | 1 year |
Quantum MetricEnabled | Essential | national trust. org.uk | Quantum Metric – This cookie is used to end a Quantum Metric session if a user updates their consent preferences to reject performance cookies mid-session. | Session |
channelSource | Marketing | national trust. org.uk | AWIN – Used to allow AWIN to correctly attribute on site conversions | Session/Visit |
__adal_ca | Marketing | national trust. org.uk | Store which TV advertising campaign drove a user to visit (traffic source) | 6 months |
__adal_cw | Marketing | national trust. org.uk | Tie back conversion events to earlier visits (visit timestamp) | 7 days |
__adal_id | Marketing | national trust. org.uk | Uniquely identify a device (device ID generated) | 2 years |
__adak_se | Marketing | national trust. org.uk | Confirms the existence of an active session |
30 minutes/session |
_ evga _ | Marketing | nationaltrust.org.uk | SalesForce Marketing Cloud: Stores Personalisation Identities such as the anonymous Id or any persisted ID (e.g. Subscriber Key) | 2 years |
_ sfid _ | Marketing | nationaltrust.org.uk | SalesForce Marketing Cloud: Stores any consents and their status provided to the Web SDK | 2 years |
__uzma | Essential | nationaltrust.org.uk | Radware (Bot management): Used to identify bot/scraper traffic | 6 months |
__uzmb | Essential | nationaltrust.org.uk | Radware (Bot management): Used to identify bot/scraper traffic | 6 months |
__uzmc | Essential | nationaltrust.org.uk | Radware (Bot management): Used to identify bot/scraper traffic | 6 months |
__uzmd | Essential | nationaltrust.org.uk | Radware (Bot management): Used to identify bot/scraper traffic | 6 months |
__uzme | Essential | nationaltrust.org.uk | Radware (Bot management): Used to identify bot/scraper traffic | 6 months |
__uzmf | Essential | nationaltrust.org.uk | Radware (Bot management): Used to identify bot/scraper traffic | 6 months |
__uzmaj | Essential | nationaltrust.org.uk | Radware (Bot management): Used to identify bot/scraper traffic | 6 months |
__uzmbj | Essential | nationaltrust.org.uk | Radware (Bot management): Used to identify bot/scraper traffic | 6 months |
__uzmcj | Essential | nationaltrust.org.uk | Radware (Bot management): Used to identify bot/scraper traffic | 6 months |
__uzmdj | Essential | nationaltrust.org.uk | Radware (Bot management): Used to identify bot/scraper traffic | 6 months |
rdw_storereferer | Essential | nationaltrust.org.uk | Radware (Bot management): Used to identify bot/scraper traffic | 6 months |
prefix: sfmcsk | Marketing | nationaltrust.org.uk | Stores SFMC Subscriber Key captured from email link parameter. Enables SFMC Personalisation to capture a visitor identifier. | 2 years |
We use third party cookies for the purposes of advertising and analytics. The below table outlines the purpose of each of our current third party cookies and gives links to the privacy policies of each third party. Please note the third party cookies used may change as we work with new or different suppliers – this list will be reviewed and updated quarterly.
Cookie author | Cookie category | Cookie purpose | Link to third party policy |
Amazon | Marketing | This cookie allows the display of adverts which are relevant to you and your interests | https://www.amazon .co.uk/adprefs |
Media IQ | Marketing | This cookie allows the display of adverts which are relevant to you and your interests | http://wearemiq.c om/privacy-policy/ |
Affiliate Window | Marketing | Allow conversion tracking | https://www.awin .com/gb/legal/ privacy-policy |
Google Adwords | Marketing | Allow conversion tracking, optimisation and remarketing | https://policies. google.com/ technologies/ ads |
Marketing | Allow conversion tracking, optimisation and remarketing | https://www.facebook .com/policy.php | |
Google Doubleclick | Marketing | Allow conversion tracking and optimisation | https://policies. google.com/ technologies/ads |
Rocket Fuel/Zeta | Marketing | Allow conversion tracking, optimisation and remarketing | https://www.zeta global.com |
TVSquared | Marketing | Allow conversion tracking | https://tvsquared .com/ privacy-policy/ |
klick2 contact | Functional | Allows you to interact with live chat for help in certain sections of the website | https://www.eckoh .com/ customer- engagement /chat |
Klevu | Marketing | Used to distinguish user and to store the Zopim Live Chat ID used to identify a device across visits | https://www.klevu .com/terms- of-service/ |
Nosto | Marketing | Used to distinguish users | https://www.nosto .com/ data-privacy/ |
New Relic | Performance | Preserves users states across page requests | https://newrelic.com /termsandconditions/ cookie-policy |
Marketing | Allow conversion tracking, optimisation and remarketing | https://policy. pinterest.com/ en/privacy-policy | |
Sage Pay | Essential | Verifies if the visitors browser has JavaScript enabled, preserves users states across page requests. Stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. A cookie is also managed by AWS and is used for load balancing | https://www.opayo .co.uk /policy/cookies |
Tiktok | Marketing | Allow conversion tracking, optimisation and remarketing | https://www.tiktok.com/ legal/privacy-policy |
Marketing | Allow conversion tracking, optimisation and remarketing | https://help.twitter .com/en/rules -and-policies/ -cookies | |
UserZoom | Performance | Four cookies are set by Google Analytics to allow integration with that platform. |
https://www.userzoom.com/ |
Quantum Metric | Performance | Identify unique visitors |
https://www.quantummetric.com/ |
Blis | Marketing | Allow conversion tracking and campaign optimisation |
https://blis.com/blis-privacy-policy-for-online-advertising-and-related-uses |
Marketing | Allow conversion tracking and campaign optimisation | https://www.reddit.com/policies/cookies?rdt=40557 | |
Beeswax | Marketing | Allow conversion tracking and campaign optimisation | https://www.beeswax.com/cookies/ |
Microsoft | Marketing | Allow conversion tracking and campaign optimisation | https://about.ads.microsoft.com/en-us/solutions/xandr/digital-platform-cookie-policy |
The Trade Desk | Marketing | Allow conversion tracking and campaign optimisation | https://www.thetradedesk.com/us/privacy |
Adalyser | Marketing | Measure site visits or actions that take place off the back of a TV campaign | https://www.adalyser.com/en/terms |
SalesForce Personalisation | Marketing | WSALBTG & AWSALBTGCORS: These cookies are used to manage which cloud servers provide personalised website content, if accepted, to a visitor, in order to balance the load on the site and provide a more consistent experience | https://developer.salesforce.com/docs/marketing/personalization/guide/web-integration.html |
Some of the content on our website uses third party tools. These tools may use additional cookies.
Supplier | Purpose |
Youtube | Youtube is used to provide video content on the website |
AudioBoom | Audio Boom is used to provide audio/podcast content on the site |
View it 360 | View it 360 is used to provide some virtual tour content |
JW player | JW Player is used to provide video/live stream content on the website |
You can manage your cookie preferences any time you visit our website.
Cookies can also be controlled by your web browser settings. Whether our cookies are used will depend on your browser settings, so you’re in control. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, please use the following links:
Please note that these links will take you to other sites. The National Trust is not responsible for the information and the setting of cookies on these other sites.
Please be aware that by blocking all cookies, you may not be able to access or use all the features of our website and you will not receive a personalised experience.
If you don’t want to accept cookies from our emails that you’ve subscribed to, there are some ways to manage this. In your email settings you can choose not to enable downloading of images from emails. You can also avoid clicking on any link in the email.
In some instances, depending on your email or browser settings, cookies in an email may be automatically accepted, for example, when you've added an email address to your address book or safe senders list. Please refer to your email browser or device instructions for more information on this.
If you have any questions in relation to the cookies we use, please contact us.
We will occasionally update this cookie policy to reflect changes in our departments and services. When we post changes to this cookie policy, we will revise the 'Last updated' date at the top of this cookie policy.
If we make any material changes in the way we collect, use, and/or share information held in cookies, we will notify you by prominently posting notice of the changes on the website.
We recommend that you check this page from time to time to inform yourself of any changes in this cookie policy or any of our other policies.
Do you have a question about becoming a member, visiting, volunteering or donating?
Find out who’s who at the National Trust, read our strategy and learn about our history as a conservation charity, plus much more.
Download the National Trust app for mobile and tablet, and you'll unlock a whole new world of discovery, with information on more than 500 places across the UK.