Inclusion and Diversity Progress Report
Becoming a more inclusive organisation is one of our top priorities. Find out more about our work to create an accessible and welcoming environment for all.
We're committed to meeting the needs and expectations of a diverse society. Find out what we're doing to create an inclusive, accessible and welcoming environment for our supporters, staff and volunteers.
Whether you're a member, supporter, volunteer or staff member, it's important that everyone has an equally positive experience of our work and feels welcome. We call this work Everyone Welcome and every part of the organisation is responsible for it.
We’ve created the Inclusion and Diversity Progress Report to share some of the work we're doing to connect with those currently least represented among our staff, volunteers and supporters. This report also shares some of the progress we're making and the impact it's having.
We’ll be publishing a progress update every two years, so anyone can track this progress and hold us to account about meeting our commitments.
Most people experience the National Trust through the places in our care. We’re working hard to offer experiences that are welcoming, accessible and relevant to existing visitors, as well as new and more diverse audiences.
Some of the things we're doing to make this happen include:
We want our staff and volunteers to reflect the communities they serve, and we’re working to ensure that we're an inclusive place to work and volunteer.
We collect staff data on age, disability, ethnicity, gender, gender identity, religion and belief, and sexual orientation. We're working to improve our data on gender identity and socio-economic background and will share this in a future progress report.
Based on the staff who shared diversity data as of 31 December 2023 (these numbers exclude those that have chosen ‘prefer not to say’ or not shared their data):
The diversity of our staff is gradually increasing each year, but we have lots more to do when it comes to recruiting – particularly in relation to ethnicity and disability.
Some of the things we're doing to make this happen include:
We’re continuing to publish our Gender Pay Gap Report with a focus on reducing the gap. Over the last year, we’ve been increasing the staff data that we hold and we're now also able to publish our pay gaps for disability, ethnicity and sexual orientation.
Our ambition is that we'll improve and increase the benefit we offer by reaching new and more diverse audiences, as well as those who already visit and support us. We’ll continue to listen, learn and share our progress.
If you have any questions about our commitment to inclusion and diversity, please email us.
Becoming a more inclusive organisation is one of our top priorities. Find out more about our work to create an accessible and welcoming environment for all.
Discover more about our legacy, people and values as a conservation charity. We protect historic places and green spaces while opening them up for everyone, for ever.
Read about our strategy 'For everyone, for ever' here at the National Trust, which will take the organisation through to 2025.
Read our latest Gender and Diversity Pay Gap Report, see how we compare to the national average and find out what we're doing to close the gaps.
In 2022 we outlined how we'd create a culture that recognises, respects and values difference. Learn more about our Everyone Welcome commitments and how we'll measure our progress.
June is Pride Month, and in 2024 we attended more than 30 Pride events across England, Wales and Northern Ireland. Take a look at what we do to support our LGBTQ+ colleagues during Pride month and beyond.
We welcome disabled visitors, companions, carers and assistance dogs. Find out about our Essential Companion card for individuals and Links Pass for groups.