Polesden Lacey

Assistance dogs are allowed in formal gardens, house, café and second-hand bookshop.

Ten electric vehicle charging outlets available in the main car park. Chargers can be accessed via mobile app, RFID card or contactless payment device. Visit our EV charging partner, RAW Charging's website (www.rawcharging.com/drivers) to download the app before your visit. Chargers only available during property opening hours. User helpline: 020 7519 5052.

You'll find the volunteer-led second-hand bookshop in a secluded corner on the west side of the mansion.

Volunteer-led short house tours are available on selected days. Please ask at Reception which tours are available today.

In the café, situated within the Stable Courtyard, you'll find a variety of hot and cold options. We also have a range of delicious cakes and classic cream teas. There are plenty of indoor tables, as well as an outdoor seating area.

At the Beech Hut kiosk you'll find hot and cold drinks, as well as snacks and cakes, located in the middle of the pleasure grounds. Opening times vary.

Plenty of parking available, with the main car park being hard standing and the two overflow car parks being on grass. Please ensure you obtain a car parking ticket. National Trust members park for free. Car parking charges are £4 for a full day.

You’ll find the gift shop in the Stable Courtyard, selling a range of gifts, local products, plants and garden accessories.

As you arrive from the main car park, you'll see the coffee shop, a great place to buy hot and cold drinks, cakes and snacks to take away. Dogs are welcome in the coffee shop and there are seats both inside and outside. Opening times vary.

Main toilet block available near the car park, which has an accessible toilet and baby change facilities. The café has a smaller toilet block with unisex toilets, baby changing facilities and a larger changing place.

Well-behaved dogs on leads are welcome within selected areas inside the main grounds. Please pick up a dog walking map at visitor reception. Routes to the formal gardens are signposted assistance dogs only. On the wider estate, well-controlled dogs are welcome off lead, but please keep them on a lead around livestock and on a short lead around sheep.

Accessible routes available through the pleasure grounds and formal gardens. Ground floor of house is wheelchair accessible. Please see the following link for more information.

There are some uneven paths in the pleasure grounds, rose garden and old kitchen garden.

Accessible toilets available both in main toilet block and small toilet block next to the café. There is an adult-sized, height-adjustable changing table in the accessible toilet next to the café.

Mobility scooters are available, but we recommend pre-booking these by calling ahead of your visit to ensure availability.

A braille guide for the gardens, estate and house showrooms is available. Ask at Reception for more information.

Main access route to the house is along a slope. Alternative route is available. Ramped access to second-hand bookshop and house.

Blue badge parking on the left as you head towards the car park. The opposite side is prioritised for visitors with mobility issues who may not have a blue badge.

Coffee shop has picnic benches with tables that can accommodate a wheelchair.

Drop-off point available to the left as you approach the car park, just outside the coffee shop.

Steps are scattered throughout the gardens but are marked on maps. Some areas have uneven terrain, especially in the pleasure grounds and old kitchen garden.

Available in coffee shop, café, shop, and visitor reception.

A volunteer-led accessibility bus is available but may not run every day. Please call ahead to confirm availability.

Coffee shop and café have level access, the Beech Hut kiosk is in a level, outdoor area with woodchip covering.

Outdoor wheelchairs are available to borrow from visitor reception. To ensure availability please book ahead.

Level access to main retail shop, second-hand bookshop has two small ramps for access.