Collecting pre-booked tickets
On arrival at Chartwell, head to the Visitor Centre to exchange your e-ticket for a paper ticket. Please arrive at least 10 minutes before the time stated on your booking. Any tickets not exchanged 10 minutes before the time slot will be released back on sale in the Visitor Centre.
The time stated on your booking is for house entry only, you are welcome to arrive anytime from 10am to explore the rest of Chartwell.
Room opening
The Secretaries Office and Sitting Room Annexe are open most weekdays. The Uniform Room is currently closed as we undertake important conservation and restoration work.
Visiting the garden and woodland
For those who don’t want to visit the house, there is a discounted ticket price for garden-only entry that is available year round. These tickets are available from the Visitor Centre and include access to all outdoor areas, the Studio and the Exhibition.
The path across the southern end of the Lower Lake is currently closed. This is due to ongoing surveys of the historic headwall. Access to the woodlands is via the swings near the meadow, and via the path from the overflow car park.