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Contact the holidays team

Visitors outside the National Trust shop at Aira Force, Ullswater, Cumbria
Staff and visitor outside the National Trust shop at Aira Force, Ullswater, Cumbria | © National Trust Images/Stewart Smith

Got a question about a new or existing booking? We're here to help.

Need to speak to someone about cottages, bothies or bunkhouses?

If you'd like to get in touch about cottages, bothies or bunkhouses, please contact us at holiday.enquiries@nationaltrust.org.uk or on 0344 800 2070.

We're open for enquiries:

Monday to Saturday: 9am - 5pm (except for bank holidays*)

Sunday: Closed

*Bank holidays: 9am - 4pm, except for Christmas Day, Boxing Day and New Year's Day, when we're closed

Need to speak to someone about campsites?

If you'd like to get in touch about campsites, please contact us at campsite.bookings@nationaltrust.org.uk or on 0345 266 0795.

We're open for enquiries:

Monday to Saturday: 10am - 4pm

Sunday: Closed

Drawing room at the Rothley Lakehouse, Northumberland, a luxury lakefront cottage with its own self-contained cottage.

Frequently asked questions

Find the answers to the most commonly asked questions from our guests, from how to book to what it's like to stay in a heritage building.

Read our FAQs

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