Skip to content

Holiday cottage, bunkhouse and bothy terms and conditions

The exterior of Scotney West Lodge, Kent
The exterior of Scotney West Lodge, Kent | © National Trust / Mike Henton

These terms and conditions apply to our holiday cottages, bunkhouses and bothies from 3 May 2024.

1334084
Article
Article

Contact the holidays team 

Get in touch about a new or existing booking. Our holidays team are here to help at holiday.enquiries@nationaltrust.org.uk or on 0344 800 2070 (Monday to Saturday, 9am to 5pm.)

Highertown Farm Campsite, Cornwall
Article
Article

Camping and glamping terms and conditions 

If you’re planning on camping with us, you can read the terms and conditions that apply to our camping, caravan, campervan, motorhome and glamping sites.

Drawing room at the Rothley Lakehouse, Northumberland, a luxury lakefront cottage with its own self-contained cottage.
Article
Article

About the Acorn rating 

To help find the best cottage for you, we have created our own quality rating system for our holiday cottages called the Acorn rating.

International Passanger Protection logo

International Passenger Protection

To find out more about the traveller protection offered by International Passenger Protection, see Appendix 1 above.

Drawing room at the Rothley Lakehouse, Northumberland, a luxury lakefront cottage with its own self-contained cottage.

Frequently asked questions

Find the answers to the most commonly asked questions from our guests, from how to book to what it's like to stay in a heritage building.