Guide to Teneriffe Farm Campsite

• Please book in advance online. You can book online for arrival the same day.

• In the booking system, choose your field and pitch size, reading the description carefully. Pitches are pre-allocated, and we'll direct you to your pitch when you arrive. If you have a special request, please let us know in your booking. We'll do our best but can't guarantee special requests. You can add extras to your booking online - an awning, pup tent or gazebo - as long as it fits on your pitch leaving a space of 6m between you and your neighbour.

• The maximum number of adults allowed in a group is four, whether you book together or separately. This is to help preserve the tranquility at the campsite, which isn't suited to larger gatherings.

• If you would like to camp next to friends or family, please let us know in your booking. We'll do our best but can't guarantee adjacent pitches. If you are pitching next to friends or family, there should be no more than four adults in your combined group.

• Under-18s must be accompanied by an adult.

• We offer a car free discount if you arrive on foot, by bike or by public transport. Please retain any public transport tickets to claim the discount. Ask for details at reception when you arrive.

• We welcome organised groups like Duke of Edinburgh and Scouts. Please complete the group booking form at the bottom of the page and we'll get back to you.

• You don't have to be a member of the National Trust to camp and we are unable to offer member discounts due to the regulations we are governed by as a charity. If you'd like to be a member and support our work, please speak to the team at reception.

Arriving by road: Follow the A3083 from Helston to the Lizard for approximately 6 miles. Take the B3296 for Mullion. Follow the road through the village towards Mullion Cove. Shortly after leaving the village, take the left turn signposted to the campsite and ‘Predannack’. Follow the road for approximately 1½ miles. You'll find us on the left.

Arriving by rail: The nearest stations are at Redruth, Penzance & Truro. Bus services are then available to Helston and onwards to Mullion.

Arriving by bus: From Helston take the First Bus No. 34 Service to The Lizard. When you arrive in Mullion, get off the bus at the stop near the cricket ground (ask the driver). Walk away from the village in a direction towards Mullion Cove. Take the left turn signposted to the campsite and ‘Predannack’. Follow the road for approximately 1½ miles. You’ll find us on the left.

Arriving by foot or by cycle: You’ll find us clearly marked on Ordnance Survey maps. Our grid reference is shown below. You'll find us just a 10 - 15 minute walk from the South West Coast Path or a 10 - 15 minute cycle ride from Mullion village. Follow the road through the village towards Mullion Cove. Shortly after leaving the village, take the left turn signposted to the campsite and ‘Predannack’. Follow the road for approximately 1½ miles. You'll find us on the left.

Postcode: TR12 7EZ

Grid Reference: SW673 166

Decimal Coordinates: 50.004784,-5.24872

• Please check in at reception between 2pm and 7pm (5pm in April, September and October) before pitching.

• If reception is closed when you arrive, information including your allocated pitch will be waiting for you. Please pitch and come back to register when we're open.

• On your day of departure, please leave your pitch by 11am. If you'd like to extend your stay, please come to reception to check availability and book by 6pm the evening before.

• Tents are pitched in three fields - Lower Predannack (all season) and Higher Predannack and Vellan (mid July - mid August and at some other times).

• Some pitches have electric hook-up.

• As well as pitches for backpackers and medium or large tents, there are supersized pitches in each field for families with a very large tent or more than one tent. You'll find all these options in the booking system, subject to availability.

• You can add an awning, tent extension, pup tent or gazebo to your booking online as long as it fits on your pitch, allowing for a 6m space to your neighbour's tent.

• Pitches are preallocated and we'll direct you to your pitch when you arrive.

• At least 6m must be left between tents.

• All pitches are grass, and you can choose a pitch with or without electric hook-up.

• There are pitches suitable for a variety of vehicles. Read the pitch descriptions in the booking system to help you make your choice.

• A chemical toilet disposal facility/Elsan is available. We don't have a drive-over grey waste disposal.

• There are four pods in a cluster in the middle of the campsite, so staying in a pod is quite a sociable experience.

• The pods are insulated and have a heater, light and sockets. They have floor mats, but nothing else is provided.

• Glass doors open onto a small deck. By the pod, you'll have a wooden table with seats.

• Think of a pod as a replacement for a tent. You'll need to bring everything you would bring if you were camping in a tent, such as a sleeping bag, sleeping mat (if you'd like to put it on top of the mattresses provided), pots and pans, a stove and camping chairs.

• The pods are suitable for either three adults, or two adults and three children. The internal dimensions are 3.5m x 2.7m. The headroom is 2.2m.

• There is one dog-friendly pod. Be sure to choose the dog-friendly pod if you need it, as guests in the other pods are not allowed to bring dogs to the campsite.

• There's no cooking inside the pods, so you'll be cooking outside. You might like to bring a windbreak.

• Your car will be parked a short distance away.

Opening times vary throughout the season and are displayed around the site.

We can help with charging mobile phones, torches and batteries.

The shop sells snacks, hot and cold drinks, some camping essentials and some things from the National Trust range. You'll pass through the village of Mullion on the way to the campsite, which has shops selling groceries and fresh items.

Showers and toilets: The facilities block has showers and toilets, as well as an accessible toilet and shower room with baby-changing facilities. Hot showers are free of charge.

Washing-up area: There's an outdoor, covered washing-up area. Please give the area a wipe down after you've used it, so it's ready for the next person.

Laundry: There are coin-operated washing and drying machines and a sink for handwashing in the facilities block.

Dog-wash area: There's a dog-washing facility.

Waste: We have general waste and recycling facilities.

Chemical waste disposal: We have chemical waste facility near the waste and recycling area.

Freeze packs: There's a freezer with ice blocks which you can use and return.

Gas cylinders: Sorry, we don't exchange gas cylinders, but we can direct you to this service locally.

Electric Vehicle charging: Sorry, there's no electric vehicle charging at Teneriffe Farm Campsite. Zap-map will be able to help you find the nearest charging points.

Parking: Each tent and caravan pitch has a parking space for one car. There's parking close by for additional cars. The pod area is car-free and so pod guests park their cars a short distance away.

Wi-Fi: There's free National Trust Wi-Fi near the reception building. It does not extend to the camping fields.

Mobile phone signal: There's limited roaming connection in the camping fields.

We welcome dogs free of charge to camping pitches, two with each party. Let us know when you book. There is one dog-friendly pod. Be sure to book the dog-friendly pod if you need it, as guests in the other pods are not allowed to bring dogs to the campsite. Dogs must be kept on a lead at all times and exercised away from other campers. Please pick up after your dogs right away.

There's a dog-washing facility.

Sorry, campfires (including those in fire baskets, firepits or braziers) are not allowed at Teneriffe Farm Campsite.

Charcoal barbecues are allowed when raised from the ground. You can hire a barbecue stand at reception.

Quiet time: Please think of your neighbours and help us protect the peace and tranquility at Teneriffe Farm Campsite at all times. No noise 10pm - 7am please.

Cooking safety: Cooking inside tents or pods is not permitted and can be lethal due to carbon monoxide poisoning. Please don't take used, still-hot disposable barbecues into your tent, vehicle or pod as this can also cause carbon monoxide poisoning.

Please pitch with 6m between your accommodation and your neighbour's accommodation.

No smoking in or around the facilities block or pods please.

No audible devices please including radios, stereos or other sound systems please.

Please note there is a Naval Air Station on the Lizard peninsula and you may hear helicopters and jets overhead.

Group bookings: The maximum number of adults allowed in any party is four, whether you book together or separately, unless you are with an official group. Official groups, like Duke of Edinburgh, are very welcome at National Trust campsites. Please complete the booking form at the bottom of this page.

Lost property: If you leave any of your possessions behind at the campsite, please contact us as soon as possible.

We reserve the right to charge you for any storage and delivery costs that we incur in relation to your lost property. We charge a lost property charge of £10 to cover our administrative costs and standard Royal Mail delivery up to 2kgs in the UK to return your items to you. If a request to return your items deviates from these conditions, then we reserve the right to charge you any additional costs.

Where possible, we’ll hold lost property for three months after which it’ll be disposed of. Perishables will be disposed of immediately and are therefore unreturnable. In addition, we will only be able to return items permissible by Royal Mail.

Problem or complaint: Every reasonable care will be taken to ensure that the camping pitch, pod or bothy and also site amenities are presented to a high standard. Should you find any cause for complaint, please immediately contact one of the campsite staff, so that reasonable steps can then be taken to rectify the problem. National Trust will not normally make any refunds in respect of complaints made after the Visitor’s departure from the campsite if the Visitor did not make the problem or complaint known to staff during the Visitor’s stay. If you supplied an email address at the time of booking, a survey will be emailed to you for your comments after your stay. Alternatively, a comment form may be completed and left at the campsite reception. All complaints made after the Visitor’s departure should be made in writing by post or email to:

Guest Relations Manager

National Trust Holidays, Heelis, Kemble Drive, Swindon, SN2 2NA

Email: guestrelations@nationaltrust.org.uk.

Small print: In addition to the site rules in this campsite guide, there are terms and conditions that apply to your booking. You can also read them on the campsite notice board.

The village of Mullion is 2 miles away. It has shops, cash machines, a chemist, post office, places to eat and family-friendly pubs. You pass through the village on your way to the campsite, so it's a handy place to stop for supplies. The closest bus stop is in the village, service number L1 and 34 operate between Helston and the Lizard.

The nearest bank is in Helston, about 8 miles away.

There are places to hire bikes locally.

Please note there is a Naval Air Station on the Lizard peninsula and you may hear helicopters and jets overhead.

The campsite is surrounded by the North Predannack Downs Nature Reserve and the Lizard National Nature Reserve. The South West Coast Path is a 10-minute walk away.

There are award-winning beaches, fishing harbours, villages and local attractions all within a short drive. Mullion Cove is a 45-minute walk north, and Kynance Cove is a hour's walk to the south. The volunteers at the National Trust car park will tell you how to get down to the cove, and share stories of the sea and the local area. Lizard Point is a couple of miles further on.

A 20-minute drive from the campsite takes you to Kennack Sands, a family-friendly beach with facilities.

There are many family-friendly walks starting from the campsite.

National Trust attraction Godolphin House is a few miles away near Helston. A little further you will find Glendurgan Gardens, with a maze children love. All National Trust places are free to visit for campsite guests during their stay (parking is not free).