Accessibility at East Pool Mine

Useful information at a glance

• Accessible parking and drop off  is available at the visitor reception area.
• There is an accessible toilet facility on site, with baby changing facilities.
• There is ramped access to the visitor reception area, with level access and ramps leading through the other main visitor areas to the outside.
• There is an hearing induction loop at visitor reception.
• Assistance dogs only are welcome in all areas during the guided tour.
• There are some steep steps and uneven surfaces.

Guides in alternative formats

Large print

We have a large print guide of East Pool Mine for those who may be partially sighted and it’s designed to be used with a large print map (Size A3) of the property.

Braille

We have a braille guide of East Pool Mine available for those who may be partially sighted or blind.

Visual story

This can help people with anxiety or autistic spectrum disorder to feel more at ease and prepared for a visit by showing lots of pictures of the site.

Noise cancelling headphones

For those visitors who may be sensitive to noise, we have adult and child noise cancelling headphones which can be borrowed from the visitor welcome team.

Sensory Bags

We have a sensory bag available to borrow, which visitors can use throughout their visit to East Pool Mine. In this bag, there are various items to help those with additional needs as they explore East Pool, including fidget toys, noise cancelling headphones, a cuddly textured toy and a scavenger hunt.  

Access Statement

Our access statement is downloadable. It gives detailed access information with photographs to help you know what to expect and plan your visit.

Access for people with disabilities

The National Trust has a variety of ways individuals with specialist requirements can access places free or at discounted admission rates. You can find out more about these cards on our Access for Everyone page.