Accessibility at Greenway

Visitors walking besides a glasshouse within a walled garden area at Greenway, Devon — Visitors enjoying the garden at Greenway, Devon | © National Trust Images/John Millar

We believe Greenway should be open and accessible for all. Read more to discover how you can best access this special place.

We are always looking to improve our experiences and recognise the variety of different needs our visitors may have. We always welcome feedback and suggestions which can be emailed to greenway@nationaltrust.org.uk.

Access statement

We're working in partnership with AccessAble to provide full, detailed accessible information to help plan your visit. The access guide includes images, dimensions and details on what to expect in every corner of Greenway, from the house and garden to the cafe and shop.

Access guide for Greenway

Arrival and parking

There is designated accessible parking available, and you are welcome to drop-off at reception if required. Please note you do not need to have a blue badge if you would like to use these. Alternatively, there is a 10 minute walk down the driveway to the garden entrance or we are able to offer a buggy service from the main car park to reception.

Parking is all hardstanding and there are hard standing paths to the main visitor areas. The Welcome team can help direct you on arrival.

Bicycle posts are available by Visitor Reception. Bicycles can be left here at the owner's risk - there is no car park security.

Moving around the site

The Visitor Welcome team will provide a leaflet on your arrival which features a map showing where the toilets, cafe, shop and house are, as well as different routes around the garden. They can also advise on step free routes and answer any queries you may have.

There are a limited number of manual wheelchairs available to hire free of charge, for details please see below.

The house

The main entrance to the house is through the front door, which is accessed by a small number of steps. The accessible entrance is through the rear door. A member of the team will be at the entrance door at all times during opening hours and can advise visitors as to the best routes to see the house.

The ground floor of the house has level access rooms. Access to the First Floor is by stairs, however, an information guide giving visitors the opportunity to experience the upper rooms is available. There is no lift.

At the entrance to the house, there is a self guided tour with information on each room along with a sensory station, complete with a range of items to assist you in visiting the house.

Assistance dogs only are welcome in the house.

Visitors at Greenway, Devon | © National Trust Images/Chris Lacey

Induction loops

Induction loops are available at all till points, including the Visitor Welcome, the Barn Café Coleton and Greenway shop.

Toilets

There are male, female and accessible toilets in the main visitor courtyard and at the rear of Greenway House. These are all level access, and the accessible toilets are suitable for wheelchairs with emergency cords.

Eating and drinking

Access to the Barn Café is via a small cobbled incline. There is both indoor and outdoor seating available, some seating with arms and a small area of booth seats. Large-handled cutlery and mugs are available, along with high chairs. If you need help with carrying your items, please ask a member of the team.

If you have an allergy or intolerance, please speak to one of our team to check the current allergen information, as we sometimes change our recipes to improve quality and flavour, including the ingredients.

Families

Baby changing facilities are available by the accessible toilet near Greenway Shop.

There are step free routes around the garden - please be aware that most paths are gravelled or slightly uneven with slopes. The Visitor Welcome Team can provide you with a map of the garden, highlighting these.

We welcome breastfeeding everywhere at Greenway. If there is anything you need such as a quiet space or hot water for bottle warming, please speak to a member of staff.

Useful resources

Wheelchairs

There are a limited number of manual wheelchairs available to hire free of charge. If you'd like to borrow one, please call 01803 843235 to speak to Visitor Welcome, or ask on the day.

Large print and Braille guides

Large print and Braille guides for Greenway can be borrowed for free from Visitor Reception or at the house entrance.

Mobile phone reception and Wi-Fi

Due to the location, there is limited mobile phone reception at Greenway. National Trust free Wi-Fi is available for you to use in and around our main visitor facilities.

Visiting with dogs

All dogs on short leads are welcome in the garden, wider grounds, in the shop, bookshop, Boathouse and Barn Café. Assistance dogs are welcome everywhere at Greenway. Dog water bowls are available around the main buildings.

Contact us

Email

For further information about your visit, please email us. We aim to respond to all emails within 3 working days.

greenway@nationaltrust.org.uk

Call

Our phone lines are monitored between 9am and 5pm daily.

01803 843235

A tree-lined path leads to Greenway House in Devon, the white exterior Georgian house, with visitors walking outside the front.

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Plan your visit

Visitors on a boat ride on the River Dart at Greenway, Devon

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Planning your visit to Greenway

You don't need to book your visit in advance to Greenway, but if you're coming by car, you will need to book a parking space ahead of your visit. To help plan a visit to Greenway, find out in this article how to book your car parking space, travel by ferry and everything else you need to know to arrange your visit.