Accessibility at Saltram

Accessible toilets

Locations: We have accessible toilets available in the following locations:

• Portakabin outside Visitor Welcome
• Visitor Welcome on route into the garden

Size: All accessible toilets are at least 1.5m x 2.2m, providing ample space for maneuverability.

Transfer: The toilets in the Portakabin are equipped for left-hand transfer.

Facilities: Unfortunately, we do not have Changing Places facilities (WC with adult changing table and hoist).

Baby change: Baby changing facilities are available in both the Portakabin and the Chapel (garden area) with a weight limit of 30kg.

Lighting: All toilets are well-lit with artificial lighting, avoiding the use of fluorescent bulbs to create a comfortable environment.

Facilities at Saltram

We have more toilets at the following locations:

• Visitor Welcome
• Park Cafe (portable toilet block)
• Chapel Tea Room (in the garden)

Sensory-friendly Saltram

• Silent Space: At Saltram, we offer visitors a 'Silent Space' in the tranquil Orange Grove. The Orange Grove provides the perfect spot to unwind. Here, you can listen to the soothing sound of running water and connect with nature and yourself. We dedicate the Orange Grove as a Silent Space every morning from 10am-11am, offering a serene environment for quiet contemplation.
• Sensory backpacks: We offer sensory backpacks for children, available at Visitor Welcome at no extra cost.
• Noise cancelling headphones: For those visitors who may be sensitive to noise, we have child and adult size noise cancelling headphones which can be borrowed from the Welcome Centre as part of our sensory backpacks.
• Garden maintenance schedule: Saltram has a working garden, and while our gardeners make every effort to minimize noise during visitor hours, we cannot guarantee that machinery sounds will be completely avoided. If you'd prefer a quieter visit, please contact us in advance, and we’ll do our best to coordinate our strimming and mowing times around your visit. You can reach us at saltram@nationaltrust.org.uk.

Guides in alternative formats

Large print

We have a large print guide of Saltram House for those who may be partially sighted, and it’s designed to be used with a large print map (Size A4) of the house.

Braille

We have a braille access guide of the site, which will soon be available from the Welcome Centre. We will soon have a braille guide of Saltram House including tactile images of the collection available for those who may be partially sighted or blind. This will be available from the Entrance Hall in the house.

Visual story

This is coming soon. The Saltram visual story is a pre-visit tool, which outlines what you can expect on your visit to Saltram.

Virtual Tour

We will soon have a virtual tour available on a tablet for those who are not able to access certain spaces in the house or garden, whether you have a mobility issue or would like to plan your visit, you can explore these places virtually in an experience controlled by you. This will be available from the Entrance Hall in the house or please contact our Business Services team on 01752333500.

Hearing loops

For those visitors who are D/deaf, hearing impaired or have a hearing aid we have a hearing loop set that can be loan for your visit. It connects with most Bluetooth hearing aids, however, headphones are available for those who do not have a hearing aid. This system can be borrowed from the house Welcome Centre.

Sighted Guides

Staff and volunteers have been trained as sighted guides through partnership with Guide dogs, charity number 209617, if you would like to be assisted by a sighted guide during your visit please contact our Business Services team on 01752333500

Dementia friends

Saltram is a dementia-friendly site.

Carers and companions entry information

We offer free admission to the garden for the essential companion or carer of disabled members or visitors. Visitors do not need to be members to request a companions' free entry.

Blue Badge parking

Saltram offers a car park for visitors, featuring an open-air layout with a combination of tarmac, grass, and compacted earth surfaces. The vehicle route from the main road to the car park includes speed bumps. Parking is free for Blue Badge holders and National Trust members, while charges apply for all other visitors. The car park is equipped with maps and information boards for visitor convenience.

There are over ten Blue Badge parking bays, each measuring 240cm x 560cm, with hatched zones on both sides but not to the rear. The nearest Blue Badge bay is located just 15 meters from the welcome centre.

Please note that the car park is level tarmac but access to the Welcome Centre and shop is via historic and uineven cobbles obstacles. For easiest access from the Blue Badge car park, there is a level tarmaced path around the side of the pond, through the park cafe.

There are no designated parent and child parking bays or a designated drop-off point available at this moment in time.

Assistant dogs at Saltram

Assistance dogs are welcome inside in all buildings, including the house, garden, Chapel Tea Room, Park Cafe, shop and second-hand bookshop.

Moving around Saltram

Most paths in the garden are accessible and generally level, with the exception of the sloping paths behind the Orangery leading to the fernery. While the majority of paths are gravel, those made of grass or bark are not suitable for wheelchairs or mobility scooters, except for 'off-road' Tramper scooters.

Certain areas are gated to restrict access, and seating is available throughout the garden. Please note the traditional Ha-Ha in front of the house, which is a steep drop and may not be visible from a distance. Additionally, there is a World War II vehicle inspection pit and some exposed tree roots on the path linking the lime avenue with the Orangery.

In the wider parkland, there is a tarmac path leading to Point Beach, Stag Lodge and the forest school. Other paths are mostly gravel, soil or grass. They have uneven ground and feature some steep inclines. They are not suitable for wheelchairs or mobility scooters. ‘Off road’ Tramper scooters can access a number of the paths and signposts indicate routes which are not accessible.