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Planning your visit to Chartwell

Daffodils in the grounds at Chartwell on a sunny spring day, Kent
Daffodils in the grounds at Chartwell, Kent | © National Trust Images / Chris Jonas

To ensure you have the best experience and to help protect Chartwell’s historic collection, timed tickets are required to enter the house. Discover how to get yours and find out more about planning your visit.

Visiting the house

How to get a house ticket on the day

You do not need to pre-book tickets to visit Chartwell. House tickets are available from 10am on the day in the Visitor Centre on a first come, first served basis.

The house is open on a timed-ticketed, self-led basis from 11.00am and last entry is at 3.40pm. When you arrive, the Visitor Welcome team will offer you the next available time slot. Please check the opening times tab on our home page for the day of your planned visit.

 

Arrive early

During busy weekends and school holidays, house tickets may sell out. If you are planning to visit during a busy period, we recommend arriving early to give yourself the best opportunity to secure tickets.

How to book a house ticket in advance 

To help those travelling from further away, some house tickets are available to book in advance. Pre-booked tickets are limited in availability and only for the afternoon time slots, from 2pm to 3.40pm. Tickets go on sale four weeks in advance on a rolling weekly basis. New tickets go live every Thursday. 

Please note, if pre-booked house tickets are sold out online, there should still be house tickets available on the day from the Visitor Centre. Arrive early to secure tickets. Please check the opening times tab on our home page for the day of your planned visit.

Pre-book tickets to visit the house.

Collecting pre-booked tickets 

On arrival at Chartwell, head to the Visitor Centre to exchange your e-ticket for a paper ticket. Please arrive at least 10 minutes before the time stated on your booking. Any tickets not exchanged 10 minutes before the time slot will be released back on sale in the Visitor Centre.

The time stated on your booking is for house entry only, you are welcome to arrive anytime from 10am to explore the rest of Chartwell.

 

Guided house Highlights Tours at Chartwell

A great way to enhance your experience of Chartwell and delve deeper into some of the fascinating themes is to pre-book your place on a guided highlights tour. Join one of our knowledgeable guides on a themed tour of selected rooms. The highlights tours run at 4pm Mon-Fri, excluding Bank Holidays. Spaces are limited; online pre-booking is advised.

Find out more about guided Highlights Tours at Chartwell.

Room opening 

The Secretaries Office and Sitting Room Annexe are open most weekdays. The Uniform Room is currently closed as we undertake important conservation and restoration work. 

Walled garden temporary closure

The walled garden, including the Marycot, Chickenham Palace and Golden Rose Avenue, will be closed from 17th March to 4th April while the garden team works on replacing the deteriorating timber edging with a durable, long-lasting steel alternative. Thank you for your understanding.

Visiting the garden and woodland

For those who don’t want to visit the house, there is a discounted ticket price for garden-only entry that is available year-round with the exception of Christmas Eve and Christmas Day. These tickets are available from the Visitor Centre and include access to all outdoor areas as well as the Studio and the Exhibition Room.

The path across the southern end of the Lower Lake is currently closed. This is due to ongoing surveys of the historic headwall. A temporary dam has been installed to allow us to inspect the area over several seasons whilst continuing to protect the lake’s importance as a wildlife habitat. We appreciate your patience and understanding whilst the path remains closed. Access to the woodlands is via the swings near the meadow, and via the path from the overflow car park.

Group Bookings

For any bookings over 15 people, please get in touch with our group booking team at chartwell.groupbooking@nationaltrust.org.uk or phone us on +44 (0)1732 861142

A view of the lake and garden with the house in the distance in spring at Chartwell, Kent

Book your visit

Tickets to enter the house at Chartwell are available on the day from the Visitor Centre and can also be pre-booked online. For any bookings over 15 people, please get in touch with our group booking team at chartwell.groupbooking@nationaltrust.org.uk or phone us on +44 (0)1732 861142

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