How to book a house ticket in advance
To help those travelling from further away, some house tickets are available to book in advance. Pre-booked tickets are limited in availability and only for the afternoon time slots, from 2pm to 3.40pm. Tickets go on sale four weeks in advance on a rolling weekly basis. New tickets go live every Thursday.
Please note, if pre-booked house tickets are sold out online, there should still be house tickets available on the day from the Visitor Centre. Arrive early to secure tickets. Please check the opening times tab on our home page for the day of your planned visit.
Pre-book tickets to visit the house.
Collecting pre-booked tickets
On arrival at Chartwell, head to the Visitor Centre to exchange your e-ticket for a paper ticket. Please arrive at least 10 minutes before the time stated on your booking. Any tickets not exchanged 10 minutes before the time slot will be released back on sale in the Visitor Centre.
The time stated on your booking is for house entry only, you are welcome to arrive anytime from 10am to explore the rest of Chartwell.
Guided house Highlights Tours at Chartwell
A great way to enhance your experience of Chartwell and delve deeper into some of the fascinating themes is to pre-book your place on a guided highlights tour. Join one of our knowledgeable guides on a themed tour of selected rooms. The highlights tours run at 4pm Mon-Fri, excluding Bank Holidays. Spaces are limited; online pre-booking is advised.
Find out more about guided Highlights Tours at Chartwell.
Room opening
The Secretaries Office and Sitting Room Annexe are open most weekdays. The Uniform Room is currently closed as we undertake important conservation and restoration work.