Accessibility at Shugborough Estate
- Published:
- 02 April 2024
We believe Shugborough Estate should be open and accessible for all. Read more to discover how you can best access this special place.
We are committed to making sure that Shugborough Estate is equally accessible for all our visitors. Whilst the historic spaces and landscape can present challenges to accessibility for all, we are taking steps to make sure that as many people as possible can access the estate and its story.
We are always looking to improve our experiences and recognise the variety of different needs our visitors may have. We always welcome feedback and suggestions which can be emailed to shugborough@nationaltrust.org.uk. This web page is designed to help support you when visiting Shugborough Estate by providing information on how to access the different areas of the estate, and to make the most of your visit.
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Visitor Journey at Shugborough Estate
We hope this video will help you make the most of your visit to Shugborough Estate by providing information on how to access the different areas of the estate, and the various accessibility interventions you can find. We are always looking to improve out experiences and recognise the variety of different needs our visitors may have.
Trampers, wheelchairs and buggy service
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We have five trampers available to borrow on a first come first served basis. To guarantee access to a tramper we recommend booking.
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To book please email shugtramper@nationaltrust.org.uk. Please let us know your name, contact number, arrival time and date, and whether you have used a tramper here at Shugborough before.
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The buggy service is available from Visitor Reception, going between Reception and the Midden Yard. The buggy is accessible, and can take one wheelchair per trip, with a ramp 80cm wide.
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Wheelchairs are also available on a first come first served basis.
Toilets
Plant Centre Toilets
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These are the closest toilets to the car park, with men’s and women’s toilets. There is also a baby changing room and accessible toilet.
Park Farm Toilets
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There are men’s and women’s. There is also a baby changing room and Changing Places toilet.
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The Changing Places toilet is opened by Radar Key, which are available at Visitor Reception, Park Farm and Mansion Tearoom.
Midden Yard Toilets
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These are the closest toilets to the Mansion, with men’s and women’s. There is also a baby changing room and an accessible toilet.
Sanitary Products are available in both women's and accessible toilets across the estate.
Sensory-friendly Shugborough
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The Zen Den
The Zen Den is a sensory friendly space, designed specifically to help those who need it calm down and reduce sensory overload. In here you will find, sensory bags including, soft toys, fidget toys and visual journey cards. As well as sensory lighting, and comfortable seating. You can find the Zen Den in the Panelled Room by the servants quarters.
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Sensory Station
sensory stations are located in the mansion and servants' quarters. Available here are ear defenders, soft toys, and fidget toys.
Visiting the Mansion
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Stair Climber and Wheelchairs
Access to the mansion is via a small amount of steps, we have access to a stair climber to assist in accessing the mansion. Please ask at the entrance of the mansion for assistance. We have wheelchairs available to use in the mansion.
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Touch to see and Braille Guides
In the 'Room of Imaginary Landscapes' find 'touch to see' books and braille guides. These have been created in partnership with the 'Royal National Institute of Blind People'. The guide contains 10 tactile images, with accompanying braille and large print text, describing 10 key collection items. If you need any assistance please ask any of our room guides.
Braillie and Touch to see guides
- In partnership with the Royal National Institute of Blind People, we have developed Braille and Large Print Guides for blind and partially sighted people. They are available for:
- Shugborough Estate: An introduction
- The history of Shugborough Estate
- Shugborough Estate: Gardens
- Shugborough Estate: Outdoors Introduction,
- Accompanying this there is a 'Touch to See' guide available for the mansion. The guide contains 10 tactile images, with accompanying braille and large print text, describing 10 key collection items.
Dogs at Shugborough
- Assistance dogs are welcome inside in all buildings, including the historic spaces, the tearooms, shop and second-hand bookshop.
- We welcome dogs on leads across the estate.
- We welcome all dogs in Park Farm Tearoom, the shop and second hand bookshop.
- We ask that dogs remain on short leads across the estate.