Staff and Volunteer Opportunities at Coughton Court

Work for us here at Coughton Court

As Europe’s largest conservation organization, we’re working hard to help everyone get more hands-on with history and heritage. Your stories, customer service and attention to detail will leave lasting memories, and you’ll help to make sure that our visitors can’t wait to come back. Here’s a list of the various roles which you’ll be able to apply for now:

There are vacancies at Coughton Court from 6 January 2025 ready for re-opening on 15 March 2025.

Staff Opportunities

Staff will be listed here or search on the National Trust Jobs website.

Food and Beverage Team Leader – IRC159039 – Fixed Term

As a Team Leader, you’ll be giving day-to-day support to your team, to make sure they’re consistently giving great service to everyone who comes to the café. This is a busy, lively place to work and your focus will be front of house, dealing directly with people and serving them food and drink.

Your focus will be front of house, dealing directly with people and serving them food and drink. Crucial to this role will be your love of working with people, your positive ‘can-do’ attitude and your desire to provide an outstanding service.

Closing Date: 02th February 2025

More details and application form can be found here or ring 01789 400777

Food and Beverage Team Member x3 – IRC159048- Fixed Term

More details and application form can be found here or ring 01789 400777

Food and Beverage Team Member x7 – IRC159051 – Fixed term

More details and application form can be found here or ring 01789 400777

In these roles, you’d be making a real difference to the work of the National Trust, as well as helping to give people a memorable day out. As a Team Member, your main focus will be front of house, dealing directly with people. You’ll welcome and look after everyone who comes to the café. With your love of working with people, your ‘can-do’ attitude and your desire to provide an outstanding service, you’ll be making sure everyone has an enjoyable time.

Welcome & Service Assistants x5 - IRC158781 - Fixed term/flexible contracts

Working within a bustling atmosphere as part of a passionate team, this role plays a core part in providing great visitor experiences. We believe everyone should feel welcomed, appreciated and more engaged because of the excellent service you provide. This role would suit anyone with a passion for delivering great customer service.

Closing Date: 26th January 2025

More details and application form can be found here or ring 01789 400777

Facilities Assistant - IRC158776

This role will assist in the provision of an efficient, effective and flexible facilities service to enable the successful operation of Coughton Court. Responsibilities will include basic cleaning, care taking duties, minor maintenance and repair activities and presentation of public areas.

Closing Date: 26th January 2025

More details and application form can be found here or ring 01789 400777

Volunteer Opportunities

Volunteer opportunities will be listed here or search National Trust Volunteering website.

Food & Beverage Volunteer

• Meet and greet visitors when they enter the café with a warm smile.
• Help with queue management and direct visitors.
• When visitors leave say goodbye and thank them for their visit.
• Undertake tasks ranging from clearing tables and serving food.
• Use your smile and customer service skills to engage with visitors, share knowledge of the estate and generally enhance their visit
• Have a strong working knowledge of our menu and sharing this with visitors.
• Playing your part to continue our work looking after special places
• Learning and developing a range of skills such as food safety, barista and exceptional service
• There’s also potential to get involved with the Food & Beverage events calendar.

More details and application form can be found here or ring 01789 400777

House Volunteer - Weekends

• Creating a warm welcome for everyone who visits
• Responding to the different needs of different visitors, including people with additional access needs
• Finding out what visitors are looking for from their visit and helping them decide how to get the best of their day
• Sharing inspirational stories, curious facts and practical information or simply the space for visitors to wander at their own pace
• Learning more about Coughton Court so you can share all that’s special – indoors and out
• There’ll be plenty of opportunity to do the little things that make a big difference, such as opening a door to a secret corridor or room.
• Responding to the changing needs of Coughton Court – getting involved in supporting temporary exhibitions and permanent collections, researching, hosting, leading tours or leading talks.
• Supporting with health and safety and evacuation procedures if required
• Being part of a team that may need to adapt and change in response to local needs, National Trust priorities or changes to government guidelines e.g .Covid

More details and application form can be found here or ring 01789 400777

Roof Experience Volunteer

• Welcoming and hosting visitors on our roof that gives visitors the opportunity to view Coughton Court from above.
• Relaying Health and Safety instructions to visitors, ensuring the instructions are followed and alerting staff to issues or misuse
• Finding out what visitors are looking for from their visit and helping them to get the best of their day
• Sharing inspirational stories, curious facts and practical information or simply the space for visitors to wander at their own pace
• Learning more about Coughton so you can share all that’s special – indoors and out
• Responding to the changing needs Coughton – getting involved in supporting temporary exhibitions and permanent collections.
• Supporting with health and safety and evacuation procedures if required
• Being part of a team that may need to adapt and change in response to local needs, National Trust priorities or changes to government guidelines e.g .Covid

More details and application form can be found here or ring 01789 400777