Accessibility at Croft Castle

Full accessibility information for Croft Castle and Parkland can be found at AccessAble.co.uk (link below).

Arrival and parking 

There is designated accessible parking at Croft Castle and Parkland. There are more than 10 designated spaces for visitors with access needs located approximately 35 metres from Visitor Reception. 

A resource station can be found in Visitor Reception which includes accessible maps, large print and braille guides and free to borrow sensory items. There is an induction loop. 

Moving around the site 

There is an electric buggy/shuttle vehicle which can pick visitors up from the car park and drop them off at various points around the property. The buggy is not accessible for people who cannot transfer from their wheelchair. 

At Visitor Reception you can borrow a manual wheelchair or a mobility vehicle. Pre-booking is advised by calling 01568 780873 during opening hours.  

There is an accessible route in and out of the walled garden and an accessible concrete path all the way around. There is an incline to reach the furthest end of the walled garden. Pathways around the front of the castle are loose gravel and the entrance into the walled garden has a temporary accessible path installed over cobbled stones. 

Access information for the wider parkland can be found at AccessAble.co.uk 

Assistance dogs are welcome across all areas and all dogs must be kept on a lead. 

There is an accessible routes map available from Visitor Reception and you can also view it here.

Mobile phone reception is poor and intermittent. The number to call in an emergency is: 07920 086838 or 999 in a medical emergency. 

Moving around the castle 

The castle is accessible via one steep stone step at the entrance. There is a ramp available. There is step free level access throughout the ground floor. The first floor can only be accessed via a staircase. There is seating in the house. 

Large print and braille guides are available in the house. 

A virtual tour is available on the ground floor of the castle. To book, please call 01568 780873 during opening hours, or speak to a member of staff on arrival. 

Facilities 

There are two toilet facilities with adaptations, which can be found adjacent to the tearoom, and within the castle.

The tea-room is approximately 80 yards from visitor reception. The pathway is slightly gravelled concrete. The entrance to the tea-room is level and accessible. There is an induction loop. 

Useful resources 

There are resource stations at Visitor Reception and in the house. They offer free to borrow sensory bags and individual sensory items including noise cancelling headphones and fidget toys. You will also find accessible maps, braille and large print guides. 

View the Access Map

Get in touch 

If you have any questions about your visit to Croft Castle and Parkland or would like more information on accessibility across the property, get in touch. We also welcome feedback and suggestions after your visit too. 

Email: croftcastle@nationaltrust.org.uk or call 01568 780246 

Full accessibility information for Croft Castle and Parkland can be found at AccessAble.co.uk (link below).