Accessibility at Croome
![Two visitors, one in a tramper outdoor mobility vehicle, on a footpath next to a river.](http://nt.global.ssl.fastly.net/binaries/content/gallery/website/national/regions/worcestershire-herefordshire/places/croome/library/tramper-visitors-croome-worcestershire-1591152.jpg?auto=webp&width=767&crop=16:9&dpr=2 2x)
We believe Croome should be open and accessible for all. We know though that our historic house and parkland can pose some challenges. Read more to discover how you can best access this special place and full information on accessibility for those with disabilities or additional access needs.
Our access statement
We're passionate about making Croome accessible to all needs and disabilities. Our Access statement, available here, gives more detailed information about our facilities. We are constantly making improvements and will keep this information updated. We’d also love to hear from you on suggestions for things that would make your visit easier.
Making your visit easier
For your visit to Croome you will find:
- Parking – there is ample parking in the main car park, which also offers plenty of Blue Badge parking spaces close to the Visitor Welcome Centre.
- Hearing impairment – Induction loops are available in all our front facing spaces.
- Assistance dogs – Assistance dogs are welcome across all areas of Croome including the parkland, house, RAF canteen and museum, and the privately-owned walled gardens. Croome is a two pawprint rated place, so other dogs are also welcome in the garden, parkland, shop and to queue up to purchase food from the café. We ask you to sit outside with your dog to eat and drink. Please be aware that there may be grazing livestock in the grounds.
- Changing Places Facility - this new facility provides ample space and equipment designed to support and help anyone who may be limited in their own mobility or who needs assistance to be changed. This facility offers a spacious and well-equipped space that includes an adjustable changing bench, a ceiling hoist system, height adjustable sink and ample room for carers and support equipment. Access is via a Radar key supplied on the building. Spare keys are located at Visitor Reception and in the Cafe.
- Eating and drinking – Large handled cutlery, seats with arm rests, picnic benches with spaces for mobility vehicles and wheelchairs. The main café at the RAF Visitor Centre has step free access.
- Wheelchairs – We have two wheelchairs for visitors to borrow. Please see below for more information.
- Mobility vehicles – We have three all-terrain mobility vehicles (“trampers”) available to borrow. These are designed to enable those with mobility requirements to access the wider parkland terrain. Please see below for details on how to hire one of these for your visit.
- Surfaces and terrain – The parkland can be accessed by gravelled pathway but please be aware of uneven surfaces and variable terrain.
- Toilets – Accessible toilets are available at the Visitor Centre and there is an accessible portaloo outside the main house.
- Stepped access – Our Visitor Centre, main café, shop, toilets are all level or ramped access. The main house has stepped entrances but we have a stairclimber so wheelchair users can be assisted into the main showroom level.
- Sensory bags – We have sensory bags available to borrow for those with sensory needs. Please ask at our Visitor Welcome Centre on arrival.
![A lady sits in an all-terrain mobility vehicle (tramper) on the grass in front of Croome's iconic Chinese bridge with her dog in the autumn. Contains people.](http://nt.global.ssl.fastly.net/binaries/content/gallery/website/national/regions/worcestershire-herefordshire/places/croome/library/accessibility-at-croome-1459006.jpg?auto=webp&width=767&crop=16:9&dpr=2 2x)
Mobility Vehicles
Croome is a large site, and we know for some visitors a little extra help is needed to allow them to explore the whole site. We have a range of equipment that can help visitors enjoy the entire site.
Wheelchairs
We have two standard wheelchairs to borrow while on site. The standard wheelchairs can be either self-propelled or pushed by a companion.
Tramper
The tramper is an electric all-terrain mobility scooter designed specifically to cover rough ground safely. It travels at a walking speed so the whole party can explore the site together.
Buggy transfer vehicles
We have a standard 5-seater buggy to transfer visitors from the main visitor centre area down to the house. We also have a wheel-chair accessible one with seats for other passengers. They are operated by staff/volunteers on a regular basis to and from a buggy stop point at the visitor centre.
Booking vehicles
Our trampers are available on a first-come-first-served basis, and we highly recommend booking in advance on 01905 370002.
Due to the size of the site, while we will try and accommodate on the day bookings for wheelchairs and trampers, this may not always be possible.
Use of all these vehicles is free, though donations are gratefully received to help with the maintenance and up-keep. The self-drive vehicles are very easy to operate, and we provide you with a briefing, test drive and route map before you set off which takes around 5 minutes.
We are continually looking at improving our accessibility at Croome and welcome feedback wherever possible. Please email Croome@nationaltrust.org.uk with your comments and suggestions.