Accessibility at Killerton
We are committed to making sure that Killerton Estate is equally accessible for all our visitors. Whilst the historic spaces and landscape can present challenges to accessibility for all, we are taking steps to make sure that as many people as possible can access the estate and its story. Read on to discover how you can best access this special place.
Arrival and parking
- Upon arrival you will find 10 designated accessible bays where the parking surface is tarmac and an additional 10 spaces on a gravel surface, all approximately 75 metres from Visitor Reception.
- To get to the Visitor Reception there is a step free alternative route to the right of the Granary toilets.
- Visitor Reception is located within a cobbled courtyard which some visitors may find difficult to navigate. There are two bells for requesting assistance and access to alternative routes, these are located on the side of the grey hut in the car park and inside the courtyard entryway.
- Visitor Reception is step-free with ramps. The till point is equipped with a hearing loop.
- Inside Visitor Reception there is a Visitor Resource Library with items to borrow free of charge, such as ear defenders, fidget toys, and picnic blankets – just help yourself.
- If you are joining a tour, a portable hearing loop is available on request. Please enquire with a member of staff.
Moving around the site
-
A buggy service is available from outside Visitor Reception, and shuttles between Reception and the House. The buggy service is available during house opening times. The buggy may be able to take you to the Chapel and the gardens, please enquire at Visitor Reception. Wheelchair users will need to transfer into the buggy.
Please note: If the house is closed, there is no buggy service available.
-
A tramper available to borrow as part of the Countryside Mobility Scheme. Booking is essential - to book please phone 01392 881345. There are 3 scenic tramper routes to follow, taking in the chapel grounds and gardens, the Front Park, and the Back Park and woodland areas. Training is provided.
-
There are 2 manual wheelchairs, as well as walking sticks available to borrow from Visitor Reception on a first come first served basis.
Garden
-
The herbaceous border garden paths are gravelled and flat. There are steep slopes to the top part of the garden. Some of the upper paths are grass paths.
-
There are some bench seats situated along the paths for people to rest.
Moving around the buildings
The House
- Entrance to the house is via a gravelled courtyard. There is step-free access to the ground floor through the study to the right-hand side of the house and into the historic laundry. The ground level is step-free and there is seating available throughout the house.
Please note: There is no lift to the first floor.
- Manual wheelchairs are welcome inside the house. There is a manual wheelchair available to borrow at the house on a first come first served basis.
- We host relaxed hour in the house the first Wednesdays and Saturdays every month. Relaxed Hour is ideal for our visitors who prefer a quieter and calmer experience, such as those with autism, SEN needs, or dementia. Booking essential.
- A BSL video tour, Braille guide and fashion exhibition guides of the upstairs rooms are available in the entry hall.
The Chapel
- Entrance to the chapel is via a steep gravelled path. The entrance to the Chapel includes steps. Once inside, there is step-free access to the majority of the building.
- There is plenty of seating in the chapel.
Allow video to play? This page contains content that is published to YouTube.
We ask for your permission before anything is loaded, as this content may introduce additional cookies. You may want to read the Google YouTube terms of service and privacy policy before accepting.
Killerton House BSL tour
This virtual tour is accompanied by British Sign Language interpretation.
Facilities
Toilets
Granary toilets
- These are the toilets closest to the car park and Stables Coffee Shop, with men’s and women’s toilets. There is also a parent and baby feeding room and an accessible toilet.
House toilets
- There are men’s and women’s toilets and an accessible toilet.
Killerton Kitchen Café toilets
- There are men’s and women’s toilets. There is stepped access to these facilities.
Eating and drinking
Stables Coffee Shop
- Entrance to the shop is across the cobbled courtyard, which some visitors may find difficult to navigate. Entrance to the Café is step-free. There is step-free access to the majority of the Café. There is stepped access to one of the seating areas.
- There are drinking straws, takeaway cups, large-handled mugs and large-handled cutlery available to use at the Café. The till point is equipped with a hearing loop.
Killerton Kitchen Café
- Entrance to the house is via a gravelled courtyard. There is step-free access to the Café. There is stepped access to one of the seating areas and the toilets located within the Café.
- There are drinking straws, takeaway cups, large-handled mugs and large-handled cutlery available to use at the Café. The till point is equipped with a hearing loop.
Shopping
The shop
- Entrance to the shop is across the cobbled courtyard, which some visitors may find difficult to navigate.
- The shop is split on two levels. Entry to the ground level is step-free, and there is a platform lift to access the first floor. There is stepped access without a lift a further shop area. The shop staff are on hand to help you with anything you might like to look at. The till point is equipped with a hearing loop.
- The floor surfacing in the plant centre is majority cobbles, which some visitors may find difficult to navigate. Access to the majority of the plant centre is step free, with some stepped access areas.
The second-hand bookshop
- Entrance to the shop is across the cobbled courtyard, which some visitors may find difficult to navigate. Entrance to the book shop is step-free.
Contact us
We are always looking to improve our experiences and recognise the variety of different needs our visitors may have. If you have feedback, suggestions or would like any further information, please contact us via email, or call 01392 881345.