Accessibility at Killerton

A visitor in a wheelchair admires the flowers in the garden with exterior of Killerton House in the background. Devon. — Visitors admire the blooms in the gardens at Killerton | © National Trust Images/David Levenson

We are committed to making sure that Killerton Estate is equally accessible for all our visitors. Whilst the historic spaces and landscape can present challenges to accessibility for all, we are taking steps to make sure that as many people as possible can access the estate and its story. Read on to discover how you can best access this special place.

Killerton's AccessAble guide

Arrival and parking

Upon arrival you will find 10 designated accessible bays where the parking surface is tarmac and an additional 10 spaces on a gravel surface. There are 6 Electric Vehicle charge points with large vehice spaces. All are approximately 75 metres from Visitor Reception.
To get to the Visitor Reception there are two short flights of steps beside the welcome map, or a step free ramp to the right of the Granary toilets.
Visitor Reception is located within a cobbled courtyard, which some visitors may find difficult to navigate. There are two bells for requesting assisted transport and access to alternative routes. These are located on the side of the grey hut in the car park and inside the courtyard entryway.
Visitor Reception is step-free with ramps. The till point is equipped with a hearing loop. Dogs are welcome in this building.
Inside Visitor Reception there is a Visitor Resource Library with items to borrow free of charge, such as ear defenders, fidget toys, and picnic blankets – just help yourself and return the items in the shop or to Visitor Reception at the end of your visit.
There are 2 manual wheelchairs, walking sticks, and an easy to read sensory guide available to borrow from Visitor Reception on a first come first served basis. Please ask one of the Visitor Recption team if you need help with any of these.
If you are joining a tour, a portable hearing loop is available on request. Please enquire with a member of staff.

An accessible map of Killerton — Killerton's accessible map. Click to expand. | © National Trust

Moving around the site

A buggy service is available from outside Visitor Reception, and shuttles between Reception and the House. The buggy service is available during house opening times. The buggy may be able to take you to the Chapel and the gardens, please enquire at Visitor Reception. Wheelchair users will need to transfer into the buggy.

Please note: If the house is closed, there is no buggy service available.
A tramper is available to borrow from Visitor Reception as part of the Countryside Mobility Scheme. Booking is essential - to book please phone 01392 881345. There are 3 scenic tramper routes to follow, taking in the chapel grounds and gardens, the Front Park, and the Back Park and woodland areas. Training is provided.
Mobile phone reception is limited in some places. A free visitor network is usually available, with best access around the Stables and some of the House.

Paths and surfaces

A fairly flat, tarmac route runs between Visitor Reception and the house.
The herbaceous border garden paths are gravelled and flat. There are steep slopes to the top part of the garden. Most paths around the garden and grounds are gravel, but some of the upper paths are grass paths.
There are benches at regular intervals for people to rest.

A Visitor takes in the sights of Killerton's parkland on the bookable tramper, Devon — A Visitor takes in the sights of Killerton's parkland on the bookable tramper | © National Trust Images/Annapurna Mellor

Moving around the buildings

The House

Entrance to the house is via a gravelled courtyard. There is step-free access to the ground floor through the study to the right-hand side of the house and into the historic laundry. The ground level is step-free and there is seating available throughout the house.
Please note: There is no lift to the first floor.
A picture guide to the current fashion exhibition is available, just ask one of the room guides.

Manual wheelchairs are welcome inside the house. There is a manual wheelchair available to borrow at the house on a first come first served basis. Assistance dogs are also permitted.
We host relaxed hour in the house the first Wednesdays and Saturdays every month. Relaxed Hour is ideal for our visitors who prefer a quieter and calmer experience, such as those with autism, SEN needs, or dementia. Booking essential.

A BSL video tour, Braille guide, large print guide, and alternative language house guides available from the room guide in the entry hall.

The Chapel

Entrance to the chapel is via a steep gravelled path. The entrance to the Chapel includes steps. Once inside, there is step-free access to the majority of the building, and plenty of seating.
Assistance dogs are permitted inside the chapel.

A visitor in a wheelchair plays the piano inside Killerton House with her companion, Devon — Visitors play the piano in the music room at Killerton house, Devon | © National Trust Images/David Levenson

Facilities

Toilets

Granary toilets

In the car park there are the Granary toilets, with men's and women's facilities. There is also a parent and baby feeding room and an accessible toilet. There is a small lip at the entrance but it is step-free. These are the closest toilets to the car park and Stables Coffee Shop.

House toilets

At the house there are men's, women's and an accesible toilet including baby changing facilities. These are located on the right hand side of the house as you come up the main path. Access is step-free.

Killerton Kitchen Café toilets

Also located at the house are the Killerton Kitchen Café toilets. There are men's and women's toilets, which are accessed by two steps.

Dairy Toilets

In the garden by the Climate Exhibition space are the Dairy toilets. These have men's, women's, and an accessible toilet available, including baby changing facilities.

Eating and drinking

There are two permanent food and beverage outlets, one at the Stables, and one at the house. A seasonal trailer offering drinks and pre-packed snacks sometimes operates in the picnic area in front of the house. At the permanent outlets there are large-handled mugs and large-handled cuterly available, and till points are fitted with hearing induction loops.

Stables Coffee Shop

Entrance to the Stables Coffee shop is across the cobbled courtyard, which some visitors may find difficult. Entrance to the Café is step-free. There is step-free access to the majority of the Café. There is stepped access to one of the seating areas.

Killerton Kitchen Café

Entrance to the Café is reached via a gravelled courtyard to the side of the house. Entrance to the Café. is step-free. There is stepped access to one of the seating areas and the toilets located within the Café.

Shopping

The shop

The shop has two entrances. One entrance is via the cobbled courtyard, which some visitors may find difficult. This entrance is step-free. Once inside, the shop is split on two levels. The ground level is step-free, and there is a platform lift to access the first floor. Please let a member of staff know if you would like to use the lift.
There is stepped access without a lift a further ground floor shop area. This area houses a seperate entrance with one step. This entrance leads directly to the Front park area.
The shop staff are on hand to help you with anything you might like to look at.
The till point is equipped with a hearing loop. Assistance dogs are welcome.
The entrance to the plant centre is between the shop and second-hand bookshop. The floor surfacing in the plant centre is majority cobbles, which some visitors may find difficult to navigate. Access to the majority of the plant centre is step free, with some stepped access areas.

The second-hand bookshop

Entrance to the bookshop is across the cobbled courtyard, which some visitors may find difficult to navigate. Entrance to the book shop is step-free.

The buggy drops a visitor at Killerton House, Devon — The buggy arrives at Killerton house, Devon | © National Trust Images/Annapurna Mellor

Contact us

Email

We are always looking to improve our experiences and recognise the variety of different needs our visitors may have. If you have feedback, suggestions or would like any further information, please contact us via email, or call 01392 881345.

killerton@nationaltrust.org.uk